Shipping policy

Shipping Policy

FREE SHIPPING ON U.S. ORDERS OVER $85

• Orders are typically processed and prepared for shipment within 3–5 business days.
• Most U.S. orders arrive approximately 5–10 business days after shipment, depending on destination and carrier.
• You’ll receive tracking information by email once your order ships.
• Please make sure your shipping address is correct before placing your order.
• Shipping times may vary during holidays, peak periods, severe weather, or due to carrier delays.
• Orders may occasionally arrive in separate packages if items are fulfilled separately.

If your order arrives damaged, misprinted, defective, or you receive the wrong item, please contact us within 30 days of delivery.

Questions about your order? Email hello@jennylake.co.